Frequently Asked Questions

Any questions,feel free to call us: 400-011-9188

Who are we?

Shanghai Baiyue Aviation Service International Logistics Co.,Ltd was founded in 2013.

Where we are?

Room 2110, Minsheng Road,Shanghai,China

What services do we offer?

We offer safe,fast & reliable services including Air Freight, Onboard Courier, Pet Relocation,Temperature controlled logistics,Laboratory logistics and so on.

How does your emergency aviation logistics service work?

Our emergency aviation logistics service operates by leveraging our extensive network of airline partners and ground handling capabilities. We streamline the entire process, from cargo booking and pick-up to customs clearance and final delivery, to ensure speed and efficiency.

What kind of goods can be transported through your emergency aviation logistics service?

Our service is suitable for a wide range of goods, including but not limited to medical supplies, perishable items, critical components, and other urgent shipments. However, please note that there may be certain restrictions on the transportation of certain goods due to safety and regulatory requirements.

How do I arrange for an emergency aviation logistics shipment?

You can contact us through our official website, email, or phone to arrange for an emergency aviation logistics shipment. Our team will guide you through the process and provide you with a customized solution based on your specific needs.

How can I track the status of my shipment?

Once your shipment is booked with us, we will provide you with a tracking number. You can use this number to check the status of your shipment online through our website or through our customer service representatives.

What are the delivery timelines for emergency aviation logistics?

Delivery timelines for emergency aviation logistics depend on various factors such as the destination, type of goods, and availability of flights. We strive to provide the fastest possible delivery while ensuring the safety and integrity of your cargo. Our team will work closely with you to provide an accurate estimate based on your specific requirements.

When do I get support?

We offer 7*24*365 service worldwide. We will respond in 30 minutes.