
For temperature-sensitive goods such as biopharmaceuticals, high-value electronic components, or delicate medical samples, speed and cold chain integrity are equally critical. Recently, Baiyue Air Service successfully executed a highly demanding Temperature-Controlled OBC (On Board Courier) mission, escorting urgent cargo from Hangzhou to Hong Kong with continuous temperature control, not only guaranteeing cargo safety but also completing the client's delivery task ahead of schedule.
Mission Overview: The Dual Challenge of Temp-Control and Speed
- Service Type: Temperature-Controlled OBC / Hand Carry (Door-to-Door)
- Origin: Hangzhou, China
- Destination: Hong Kong
- Core Requirement: The cargo required strict temperature control throughout the entire process, and the client needed the goods early on November 23rd.
- Final Result: Delivered late evening on November 22nd, completing the mission ahead of the client's deadline.
Key Timeline: Seamless Connection, Step-by-Step Temperature Assurance
Despite a change in data during the mission launch, our team demonstrated exceptional responsiveness and execution:
| Date/Time | Operation | Duration/Notes |
|---|---|---|
| 11/19 10:33 | Received Client Quote Request | Mission Started |
| 11/19 11:21 | First Quote Submitted | Quick response, locking in the basic plan |
| 11/20 09:54 | Client changed cargo data, second quote submitted | Responding to sudden information change |
| 11/20 11:34 | Final Quote Confirmed | Solution locked in, execution began |
| 11/20 14:03 | Temp-Controlled Cargo Pickup Completed | Cargo entered the controlled logistics chain |
| 11/20 17:26 | Cargo Check-in and Temperature Check | Ensuring cold chain integrity before boarding |
| 11/20 18:07 | Flight Departs | Quickly connected to the same-day flight |
| 11/20 20:04 | Flight Arrives in Hong Kong | Arrived at destination |
| 11/22 23:17 | Final Delivery Completed (DDP) | Delivered ahead of the client's Nov 23rd morning deadline! |
Core Challenges and Baiyue's Solutions
- Challenge One: Complexity of End-to-End Temperature Control
- Difficulty: Temp-controlled OBC requires the temperature to be maintained within a specific range throughout the entire journey—pickup, transport, security check, in-cabin flight, and destination delivery—demanding high standards for packaging, equipment, and courier handling.
- Solution: Our professional team utilized IATA-compliant temperature-controlled packaging solutions. Furthermore, the OBC courier carried temperature monitoring devices throughout the entire process, ensuring the cold chain remained intact at every critical point, especially during airport security and customs checks.
- Challenge Two: Cross-Day Processing and Data Change
- Difficulty: The mission started on the 19th, and a client data change on the 20th required an immediate plan adjustment while still needing to ensure a successful flight departure on the 20th.
- Solution: The team worked collaboratively to quickly process the revised quote confirmation on the morning of the 20th, immediately initiating the pickup process. This ensured the cargo was picked up precisely at 14:03 PM and smoothly made the 18:07 PM flight, avoiding critical time delays.
The Professional Value of Baiyue Air Service
This Hangzhou to Hong Kong Temp-Controlled OBC mission showcases not only Baiyue Air Service's extreme speed in emergency logistics but also our capability in handling high-precision, special requirements cargo. Through strict process control and professional temperature assurance, we successfully delivered the cargo to the client ahead of time, once again proving our reliability in complex cross-border logistics challenges.
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